What is float therapy?+
Float therapy gives you a quiet, private space to rest in warm, highly buoyant water. The water supports your body without effort, helping physical tension and everyday sensory input soften for a while.
Why do you recommend starting with three floats?+
The first session introduces the environment. By the second, it feels more familiar, and the third gives you a better sense of how floating can fit into your routine. Our new-customer starter pack includes three 60-minute floats for £120 to use within 5–6 weeks.
What should I bring?+
Just bring yourself. Your private room includes a shower, towels, earplugs and the essentials you need before and after your float.
How should I prepare?+
Eat lightly around 60–90 minutes beforehand, avoid a large amount of caffeine, and try not to shave on the day of your appointment because salt water can irritate freshly shaved skin.
What if I feel claustrophobic?+
You remain in control throughout. The Orbit pod is spacious and you can keep the lid open, change the light and use music. Our team will show you the controls before you begin.
How long is a session?+
A standard FLOAT ONE float is 60 minutes, with time before and after to shower and settle in.
Is the room private?+
Yes. Every float takes place in your own private room with its own pod and shower. Once we have shown you everything, the room is yours for the session.
What happens on my first visit?+
We welcome you, explain the room and pod controls, and answer any questions. You shower before the float, enjoy your 60-minute session, shower again afterwards, then take a little time to re-enter the day.
How is the pod cleaned?+
The water is filtered after every session, and the pod and private room are prepared between appointments.
How do I use the starter pack?+
Buy the package first through our secure store. The three service credits are added to your account, then you can choose appointments through the live booking calendar. The starter pack is a one-off purchase, not a subscription.
Can I buy a single float or a float and sauna package?+
Yes. Pay-as-you-go service credits and combined float and infrared sauna packages are available in our store. The three-float starter pack remains the best-value first step for new customers.
Do you offer gift cards?+
Yes. Online e-vouchers are available for specific FLOAT ONE services rather than cash values. Physical gift cards are available to buy in the centre. Gift vouchers expire one year from purchase and are non-refundable.
What happens after the starter pack?+
If floating is helping, you can choose a monthly, fortnightly or weekly membership rhythm. Membership renews monthly, unused sessions carry forward, and you can pause or cancel at any time.
What if I need to change or cancel my appointment?+
Email us at least 24 hours before your appointment to reschedule. Missed appointments are non-refundable, and a no-show booked from a package will use one session credit.
What if I am late?+
Please tell us as soon as you can. Your appointment must still finish at the scheduled time, so a late arrival reduces the time available for your session.